{
"multiple_rates": "We found [number_of_rates] shipping rates available for [address], starting at [rate].",
"one_rate": "We found one shipping rate available for [address].",
"no_rates": "Sorry, we do not ship to this destination.",
"rate_value": "[rate_title] at [rate]",
"errors": "There are some errors:"
}
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How can we help?
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email along with the link to track your order.
Or, you can track the status of your order from your "order history" section on your account page on the website.
Can I change my order?
We can only change orders that have not been processed for shipping yet.
To make changes to your order, please reach out to support by submitting your request via "contact us" form.
How long does shipping take?
We try our best to ship items as fast as we can. Please allow 1-5 working days handling time for your order to ship out, average shipping times are 7-14 days.