FAQs

What currency are the prices do I see in the site?
All prices are in USD.

Can I  have a refund ?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

What is dried leaves? 

Dried leaves are a rich source of organic matter that can be used in the garden, on the lawn, and in other places. The leaves can be finely shredded and used as mulch around trees and other plants.


I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-5 days production time for your order to ship out, average shipping times are 7-14 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at support@ceylonorganicstore.com

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. 

I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@ceylonorganicstore.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refunds will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-14 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your wig life easier! Please send us an email to support@ceylonorganicstore.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.